Terms of Service

Terms of Service — Last Updated 28 Nov 2023

1. Introduction

Welcome to the Terms of Service ("Agreement") for Umami Nutrition Planning Software, provided by Umami Labs Pty Ltd. ABN 64 671 717 436 ("Company"). This Agreement sets forth the terms and conditions governing your use of the Software as a Service (SaaS) (“Software”), which is designed to assist users in planning and managing their clients nutrition needs. By accessing or using the Software, you agree to be bound by this Agreement. If you do not agree with these terms, please do not use the Software.

2. Use of the Software

2.1 License

The Company grants you a non-exclusive, non-transferable, revocable license to use the Software for commercial use. The use of the Software and intellectual property is provided only with an active subscription and all content must be forfeited if ending a subscription. This license is also subject to the terms and conditions of this Agreement.

2.2 Limitation of Liability

The Company shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Software. While Umami strives for accuracy, any and all recipe content, ingredients, measurements and recommendations should be considered estimates and You acknowledge that your use of the Software is at your own risk. The Company does not guarantee the accuracy or reliability of the nutritional information provided by the Software. It is your responsibility to verify and validate the accuracy of the information before making any decisions based on it.

2.3 Copyright

All content included in the Software, including but not limited to recipes, collections, nutritional information, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by Australian copyright laws and international treaties. You may not reproduce, distribute, modify, or create derivative works of the Software without the prior written consent of the Company.

2.4 Refund Policy

Once subscribed to a plan, The Company will not issue a refund for any unused or accidental purchases, including for reasons beyond your control. In exceptional circumstances, such as technical issues or service disruptions caused by the Company, we may consider refund requests on a case-by-case basis.

2.5 Pricing

The Company retains the ability to change the pricing of the Software at any time. Your subscription pricing will not change until the new subscription starts, i.e. monthly or annual depending on the subscription you have purchased. In the event of a pricing change, the Company will provide notice to users in advance.

3. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Queensland, Australia. Any legal proceedings arising out of or in connection with this Agreement shall be brought exclusively in the courts of Queensland. By using the Software, you agree to submit to the jurisdiction of the courts of Queensland and waive any objections to the exercise of jurisdiction over you by such courts.

4. Modifications

The Company reserves the right to modify or update these Terms of Service at any time without prior notice. Your continued use of the Software after any modifications or updates constitutes your acceptance of the revised terms. It is your responsibility to review these Terms of Service periodically to stay informed of any changes.

5. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us. We value your feedback and are committed to addressing any issues in a timely manner.